Tuesday, December 2, 2008

Apple Recalls Breakage-Prone iPhone 3G Chargers


iPhone 3G adapter-faulty
Apple is recalling the iPhone 3G USB power adapters shipped with the handset in the U.S., Canada, Japan, Mexico, and several other Latin American countries.
In a page on its support site, the company says that under certain conditions, the adapter's prongs can break off "and remain in a power outlet, creating a risk of electric shock." Apple has received reports of broken prongs "involving a very small percentage of the adapters sold," but no injuries have been reported, the support site says.
However, iPhone 3G owners should stop using these adapters immediately, Apple says. Instead, until they can exchange them for a redesigned version (identifiable by a green dot in one of its corners--see below), they should charge the phone by connecting the USB cable to a computer.
iPhone 3G adapter-redesigned
Apple says it will replace the defective adapters in Apple retail stores starting October 10; alternatively, you can order a replacement adapter online--but then you'll have to wait. Apple says replacements ordered online will ship within three weeks of the order date, starting October 10.
To obtain a replacement, you must provide the serial number of your iPhone 3G. If you order online, you must provide your name and address for shipping, and be prepared to return the defective adapter in the shipping box Apple will provide.
Those who go to an Apple store to get a replacement must also bring the defective adapter as well as their iPhone 3G.
Details of the Latin American exchange program will be announced before October 10, the company says.

No comments: